Financial Services Solutions

Clickatell has an unblemished safety and data integrity record.

It is clear that the future of banking lies in mobile applications. According to the 2008 Juniper Research report more than 800 million consumers will choose to use their mobile phones to access banking and payment services by 2011. Already consumers are using their phones to check account balances, transfer monies and make mobile payments. A recent report indicates that more than three quarters of consumers want to access their bank account balances and perform other banking functions at their convenience and from a mobile phone.

This poses a challenge to Indian financial service institutions; many of the Indian population are 'unbanked' due to rural isolation; an increase in mobile penetration into these areas opens up a huge potential consumer base for financial service institutions.

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Text messaging is playing an increasingly important role in banking security as well as improving customer retention rates and playing a factor in customer acquisition strategies.

Clickatell can help financial service institutions:

Reduce incidents of fraud through real-time transaction and alert text message notifications.
Build consumer confidence by addressing identity theft concerns.
Reach new target markets such as the youth, unbanked or those who do not have access to internet data connections.
Decrease operational costs by reducing the strain placed on call-centres. Mobile messaging can take care of routine enquiries thus reducing the pressure on IT and support personnel.
Address new payment methods such as mobile banking and money transfers.
Create additional revenue streams for banks and other financial institutions through premium-rated services and commission on mobile transactions.
Offer other affiliated services such as the sales of insurance policies and time sensitive offers.
Use mobile messaging to keep your customers happy: set up a SMS complaints line or intelligent customer callback system.

Clickatell's award-winning SMS Gateway is capable of processing millions of secure messaging transactions a month. We have an unblemished safety and data integrity record for providing secure mobile transaction ability. Besides this we can offer customers' further security features such as:

2-factor authentication: text messages act as authentication tokens and are used to send login and secondary security PIN codes.
SSL encryption on both inbound and outbound messages (available with specified API connections).
Secure channel switching from SMS to voice or audio entry of verification PIN codes - this eliminates concerns around the PIN codes being stored and stolen.

Clickatell's global reach means that financial institutions can reach their customers anywhere in the world where there is mobile coverage - and that they can reach them securely and quickly. Our network reach extends through 790 network operators to over 220 countries around the world. Sign up now for a trial run of our award-winning SMS Gateway and innovative API (Application Programming Interface) connections. There is no risk and obligation.